*PLEASE READ BEFORE ORDERING*
DELIVERY AND RULES OF ORDERING
*WE ONLY SEND ORDERS ON MONDAY – THURSDAY ONLY* Delivery fees UK Mainland ONLY – delivery charge will be £5.95 up to 20kg with next day delivery service from the day your parcel is leaving the store.
Your order could take around 3-7 working days to be delivered as we may be waiting for some fresh items to be delivered, please note we do not send order on weekends.
Other zones (not part of UK mainland) – delivery charge will be £16.99 up to 15kg with 2-3 days delivery service from the day your parcel leaving the store.
Your order could takes 7-10 working days to be delivered as we may be waiting for some fresh items to be delivered. Please note we do not send order on weekends.
Claims and Refunds
Once you have received your parcel and if it isn’t in a good condition, you will need to contact us within 12 hours once you have received your parcel. Please send us pictures of the product you wanted to claim to firstname.lastname@example.org. Please note we do not accept claims over the phone or our Facebook page.
If you are not going to be at home to receive your parcel, please contact DPD and we will not held responsible for this. After DPD have texted or emailed you the time they are coming to drop off the parcel, this means our responsibilities has finished with your delivery.
***Please note your delivery fees may be changed from the website if you are not in UK mainland***
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